Meet the Crew

Owner & Founder

Ben Douglass

Second-generation plumber · 25+ years in the trade · Lives in Orangevale

Built on experience. Driven by quality and integrity.

Douglass Home Services, Inc., doing business as DHS Plumbing, was founded in 2025 with a straightforward purpose: to provide quality plumbing solutions that are done right the first time and built to stand the test of time.

Ben is a second-generation plumber with more than 25 years of experience in residential and service plumbing. He grew up around the trade in Colorado, where his father owned and operated a plumbing business. What started as a family trade became a lifelong career built around craftsmanship, problem-solving, and taking pride in a job well done.

After moving to California in 2006, Ben continued building his experience in residential plumbing and service work. Over the years, he has learned that great plumbing service isn’t just about fixing what’s broken. It’s about understanding the problem, explaining the options clearly, using quality materials, and providing a solution you can depend on long after the job is finished.

In 2025, Ben launched DHS Plumbing to bring those principles directly to the homeowners and families in the communities he serves.

License: CSLB #1156850 · Licensed, bonded & insured
Email: ben@dhsplumbing.ca
Phone: (916) 769-2116

The family behind the truck

A family business at heart.

Ben Douglass with his fiancée and their blended family

Family is a major part of Ben’s life and one of the reasons behind DHS Plumbing. Ben and his fiancée have a large blended family, including three high schoolers, a middle schooler, and a son who has begun following in his footsteps by learning the plumbing trade.

When Ben isn’t working, you’ll likely find him somewhere around the community — at a track meet cheering on his oldest daughter and middle son, at a football game watching his stepdaughter cheer, or out on the dirt trails riding with the boys.

That connection to family and community shapes the way Ben approaches his work. The homes DHS Plumbing works in belong to families just like his own, and he believes they deserve to be treated that way.

The standard

The Quality & Integrity You Expect.

Not simply a motto. It is the standard behind the company.

Ben’s reputation has been built through quality workmanship, dependable plumbing solutions, durable parts and materials, and taking the time to understand each customer’s specific needs. Whether it’s a plumbing repair, troubleshooting a difficult problem, or installing a new system, the goal is the same: provide the right solution and do the work in a way that will stand the test of time.

For Ben, the work matters. It supports his family, carries forward a trade passed down through generations, and puts his name behind every job DHS Plumbing completes.

What customers say about Ben

The owner does the work, and it shows.

Ben measured our gas meter and traced the vent path before he would put a number on anything. Two other companies quoted us over the phone without seeing the house. He was the only one who found that our line needed upsizing, which is the whole reason the unit works right.

Janelle HarperOrangevale

He talked me out of a repipe. Ran the camera, showed me the footage on his screen, and said the pressure problem was one failed valve, not the whole house. Fixed it that afternoon. I have never had a contractor argue themselves into a smaller job before.

Marcus ReyesFair Oaks

Ben showed up himself, on time, and explained the descaling interval for our water in plain language instead of quoting a manual at me. The written estimate matched the final invoice exactly. That is rarer than it should be.

Adaeze KwanCitrus Heights

The people who actually show up.

Meet the crew

Ben Douglass

A family business at heart.

The Quality & Integrity You Expect.

The owner does the work, and it shows.

Two emails a month. Both useful.